If you are needing to configure remote cell phone viewing on your new DVR for an Android or Iphone this article will be very helpful. Mostly all of our DVR’s will have a port number of 18004 or 8888 depending on the model. If the port number is unknown you can go into the main menu of the DVR and find the mobile settings which displays 3 things.
User name “admin” (MUST BE LOWER CASE!)
Password will show ****** just clear this and enter your own password 6 numbers long.
Port: Either 18004 or 8888
Make sure you check what port your DVR is set to and DON’T change it. Set a password for the mobile viewing.
Now say you found the port number is 18004 and you set a password 6 numbers long and ready to do the port forwarding on your modem or router. Depending on the model of your modem or router the login information is required at this time. If you don’t know the user name and password to log into the router the solution is easy. Just go to google and search your router model number and default password and surely someone will have this information posted. An example search on google might be “linksys WRT54G default password”. Another good site to use is http://www.routerpasswords.com/ for most common models. Now i will need to move on to the next step which will apply for all Zmodo DVR’s.
To bring up the login screen on your modem/router just follow these steps.
In Windows click start and right above in the search box type “cmd” and hit enter. This will bring up the black DOS interface. Then in DOS screen type “ipconfig” and press enter. Something like this will display.
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . : gateway.2wire.net
Link-local IPv6 Address . . . . . : fe80::b049:5e11:4b7d:d8a%11
IPv4 Address. . . . . . . . . . . : 192.168.1.72
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.254
The default gateway is what you need to write down. Open a web browser like Internet Explorer and just type that address in the box where you would enter a website and press enter. The login screen to access your modem/router will now appear.
Now that you have successfully logged in your router or modem you will need to find the section that says port forwarding. Most times this is located under firewall and might be called virtual server, pinholes etc…. Select add custom port and enter this range if it asks.
Service name: Can be anything you want like zmodo
Starting port: 18004 or 8888
Ending port 18004 or 8888
Internal port 18004 or 8888
IP address will be the ip address of the DVR which can be found under the network menu. I would recommend you connect your DVR to your router/modem first and then navigate to the network menu and where it says static (change this to DHCP) apply the changes so it saves the settings and back out by right clicking. The DVR should reboot at this point, which means you did it correctly. Now go back to the network menu and check the ip address of the router/modem. The default ip that comes from the factory is 192.168.1.100 if you see that ip address after changing to DHCP and rebooting this will mean you did something incorrectly. If you see an address of something other than the default for example now you see 192.168.1.6 you know the router/modem has successfully issues an ip address to the DVR. Anyways, using the example of 192.168.1.6 you would enter that in the field where it asks for the ip under the port forwarding section. Once you have input all this information in the proper fields you can check the port by going to http://www.canyouseeme.org and where it asks for the port number enter whatever port has been set 18004 or 8888. Click check and scroll down to see the result. If it says “error” in red then go back and try and figure out what was done wrong. If it says “success” in green congrats! You are now ready to set up the remote view application on your phone and no further action is required on your modem/router or DVR.
If any of this seems too hard to understand, we recommend you hire a professional installer that understands port forwarding. Zmodo USA also offers a tech install which is a paid service for 29.95 and can be found here http://www.zmodo.us/port-forwarding-service-for-zmodo-dvr-camera-systems-priority-service/